Returns & Exchanges

At Mulberry Threads, we want you to be completely satisfied with your purchase. If your items aren't quite right, you can return them within 30 days of delivery for a full refund or exchange, provided they are in original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached, ensuring the products are unworn and unwashed to qualify for a refund.

• 3.
  Ship the Package

  Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized postal service location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund or ship your replacement items within 5-7 business days.